Sourcefind Mobile App Privacy Policy

Effective Date: December 29, 2024 | Last Updated: December 29, 2024

Important Notice

This privacy policy specifically applies to the Sourcefind mobile application. For our website privacy policy, please visit our main Privacy Policy page.

Introduction

Xiamen Soufang Network Technology Co., Ltd. ("we," "us," or "Sourcefind") respects your privacy and is committed to protecting your personal information. This Mobile App Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Sourcefind mobile application.

By using our mobile app, you agree to the collection and use of information in accordance with this policy.

Mobile App Specific Information Collection

Device Information

  • Device model, operating system version, and unique device identifiers (UDID, IMEI)
  • Mobile network information and carrier details
  • Screen resolution, device orientation, and display settings

App Permissions

  • Camera access (for barcode scanning and product photography)
  • Microphone access (for voice search and customer support)
  • Photo library access (for product image uploads)
  • Contacts access (for referral features, with your permission)

How We Use Your Information in the Mobile App

  • Provide core app functionality including product browsing, purchasing, and account management
  • Enable location-based services such as nearby store finder and local delivery options
  • Send push notifications about order status, promotions, and app updates
  • Optimize app performance based on device capabilities and usage patterns

Mobile Analytics and Tracking

We use mobile analytics services to understand app usage and improve user experience:

  • App crashes and performance monitoring
  • User interaction patterns and feature usage statistics
  • Session duration, frequency, and retention metrics
  • A/B testing for app improvements and feature optimization
  • Heat mapping and user flow analysis

Push Notifications

With your permission, we send push notifications to enhance your shopping experience:

  • Order confirmations, shipping updates, and delivery notifications
  • Personalized product recommendations and price alerts

You can manage notification preferences in your device settings or within the app at any time.

Mobile Data Security

We implement specialized security measures for mobile data protection:

  • End-to-end encryption for all data transmission between app and servers
  • Local data encryption on device storage using industry-standard algorithms
  • Biometric authentication support (fingerprint, face recognition)
  • Secure API communication with certificate pinning
  • Regular security audits and penetration testing for mobile vulnerabilities

Third-Party Mobile Services

Our mobile app integrates with third-party services to enhance functionality:

  • Mobile payment processors (Apple Pay, Google Pay, PayPal)
  • Analytics services (Google Analytics for Mobile Apps, Firebase)
  • Crash reporting and performance monitoring tools
  • Social media integration for sharing and authentication

Mobile Data Retention

Mobile app data retention policies:

  • Cached data is automatically cleared after 30 days of inactivity
  • Location data is deleted after 90 days unless required for ongoing services
  • Analytics data is anonymized after 12 months
  • App usage logs are retained for 6 months for support purposes
  • Push notification tokens are removed when app is uninstalled

Your Rights Regarding Mobile App Data

You have specific rights regarding your mobile app data:

  • View and export your app data through the in-app data export feature
  • Delete your app account and associated data permanently
  • Revoke app permissions in your device settings
  • Opt-out of analytics and tracking features
  • Control push notification preferences
  • Request data portability to other services

App Updates and Privacy Changes

When we update our mobile app or this privacy policy, we will notify you through in-app notifications, push notifications, or email. Significant privacy changes will require your renewed consent. We recommend reviewing this policy periodically and keeping your app updated to ensure you have the latest privacy protections.

Contact Us About Mobile App Privacy

For questions about mobile app privacy or to exercise your rights, contact us:

Company: Xiamen Soufang Network Technology Co., Ltd.
Address: Unit 707, No.1107, Jimei North Avenue, Phase III, Software Park, Torch High-Tech Zone, Xiamen, Fujian, China
Website: www.sourcefind.com
Email: app-privacy@sourcefind.com
App Support: support@sourcefind.com